Protecting yourself from scams

Protecting yourself from scams

July 3, 2020
Cryptocurrency Blockchain SmartContract

Recognizing a scam

As Canada’s central bank, the Bank of Canada :

  • does not accept deposits from or on behalf of individuals
  • does not request the transfer of funds or payments from individuals
  • does not get involved in or partner with companies or individuals in investment schemes
  • does not collect personal or financial information from individuals through email or by telephone
  • does not request personal or financial information through social media messaging applications

The Bank’s employees and officers :

  • do not request personal or financial information by telephone, email or through social media messaging applications
  • do not participate in any internet-based communications that request information or payment for services

Reporting a scam

Take the following steps if you have concerns about the contents of any call or internet-based communication that purports to be from the Bank or about the Bank’s involvement in any investment scheme or suspicious activity:

  • Delete the email or message after contacting your local authorities.
  • Do not follow links. Access the Bank’s website by typing the URL yourself—[www.bankofcanada.ca][1]—and look for references to the program identified in the email.
  • Call our Public Information Office at [1-800-303-1282]2, or send us an with details of the scam.
  • Optionally, contact the [Canadian Anti-Fraud Centre][3].

    1. www.bankofcanada.ca/
    2. tel:18003031282 ()
    3. antifraudcentre-centreantifraude.ca/